Contact us
Hello, And thank you for getting in touch. Please skim read the notes below before you contact me.
- If you would like to contact Mac Broadband then please email, robin [at] macbroadband.co.uk macbroadband [at] gmail.com. We do check our email but not every hour of every day. Please don’t get frustrated with us for not coming straight back to you – this website is run in our spare time.
- If you have support issues with your broadband provider then do let us know. However, your provider is going to be more of an expert on their service than we are … please try them first for specific questions and problems with your broadband set-up and configuration.
- If you have comments or reviews about a particular broadband provider – please leave a comment on their broadband review page. We will review your comments and , if appropriate – will put it straight up.
- If you run a mac blog, website or forum, we would love to hear from you. If your site is good, we will add you to the Apple directory. Please submit your website here.
- If you would like to contribute to this website, by helping to write the reviews, then please get in touch.
- If you work in the PR department of a broadband provider and would like to submit articles to our news section then please email them over to us.
Look forward to hearing from you.
Robin & Deena – the Mac Broadband editors
Postal details
Mac Broadband, c/o Go Broadband Ltd, Garlands House, Bourne Road, Colchester, CO6 3EL, UK
Email address
macbroadband [at] gmail.com
Phone number
Email me with brief details of your enquiry and I will send you my telephone number.
Reader's Comments
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Could you please advise me as to whether an iMac G3, currently running under OS 9.1, is capable/powerful enough to run broadband at say a 2Mb rate. If so, would a Sky connection be suitable?
I would be most grateful for your guidance
Thanks
A L Jacobs
Why should folks pay any attention to your recommendations when you only list the “big-but-impersonal” ISPs – and you don’t even include Namesco, one of the best and most Mac-friendly of the big boys?
But what about MacAce, certainly not the cheapest, but with second-to-none personal customer service from guys who really know Macs. (I have no connection with them beyond being a very satisfied customer)
Hello A L Jacobs,
An iMac should be capable of running a broadband connection. A potential issue with running an older Apple with older software is that your computer end up being the ‘bottle-neck’ on your broadband speed. Also, some broadband providers are not great at supporting older computer systems. Your best bet is to speak to somebody at Sky (ask for sales or technical sales) and they should be able to give you the definitive answer.
Robin
Hi Richard.
Sure you don’t work for Mac Ace? – you appear to have a Mac Ace email address.
Thanks for the heads up on Namesco – you are not the first person to point out that they are a good broadband provider. Namesco have been on Mac Broadband website since about June 2008. I am struggling to find time to write a full review about their products, but, they are on the list and included in my ‘cheap broadband’ list.
Zen Internet are another great broadband for mac provider – I encourage this site’s readers to give them a look.
In answer to your main point/accusation – We have the major broadband providers listed because they provide broadband services to a large number of customers across the UK. It is difficult for me to review the smaller broadband suppliers because they either don’t offer a UK-wide service (so only relevant to a small number of people) or I have yet to come across their service.
Please bare in mind that I write this website in my spare time – so reviewing new sites and Apple products can take me a while to get around to.
If I have missed broadband providers, I can only apologise for a lack of time!
UPDATE – I have now heard from the MD of MacAce. They are sending me information about their company and broadband products. I will put the information up on Mac Broadband as soon as I receive it.
Robin
I am with Tiscali, which is not reviewed at all here. I have wifi broadband at home. They recently came out to upgrade my equipment and advised me it was faster than Virgin in my area. Both advertise up to 8MB.
However, I keep having to reboot and it is driving me crazy. I have an imac G5 and when I called customer support I had to bring it into the living room, plug in the cable from the tiscali box and go to the thompson router web page to change the preference to ppp. Which we did and this solved the problem for half a day. They implied that the mac was overriding some preferences – have you ever encountered this before?
Someone has told me that bt is great, someone else told me it was crap. There is no information on quality of suppliers available on the web.
Can I solve the tiscali problem or would you recommend me switching.
I am being driven crazy having to reboot the whole system up to 3 times a day and carrying my imac into the front room to plug into the tiscali box when that doesn’t work…
thank you for you help and suggestions.