Zen Internet UK’s best broadband
February 24, 2010
12, 000 consumers were asked to rate quality and service of broadband providers by Which in their latest broadband poll published in March 2010 issue. Zen was top of the tree with a customer service score of 89%. It was not the cheapest at £17.99 a month but it does offer a one-month tie-in period. Connection speed, connection reliability and customer service were all five star rated. Visit the Zen Internet website to see their current deals.
O2 were next in line with 77% customer service score offering two good packages (1) Standard (LLU- local loop unbundled areas where ISPs intall their own equipment) at £12.50 with unlimited monthly data downloads plus a discount for customers also taking mobile services and (2) Access (non-LLU) at £22.50 with unlimited monthly data downloads and discounts available. O2 were the only provider to be awarded 5 stars for value for money packages. All other ratings were 4 star for O2 network. Check out these packages and more visit the o2 website.
Utility Warehouse was rated 4th in the table of 28 providers by 76% of customers at a monthly cost of £19.75 which includes £1.76 monthly membership fee. Visit the pay as you go broadband website for review of Utility Warehouse’s phone, gas and power packages. Note too that their connection speeds received an average 3 star rating.
Plusnet were rated 8th by 63% of customers but they do offer the cheapest package and outstanding value for money at £5.99 a month. Monthly data downloads are capped at 10GB. If you leave them within 12 months you will have to pay setup and equipment costs. However, if you pay for setup and equipment, up to £80, upfront you can leave with 10 days notice at any time.
Generally, customers found that switching providers is straightforward. When changing providers the mantra - the most expensive service will be the best – does not hold true. For more information regarding the Which Survey visit the which website
For more information re the top broadband packages we recommend you visit the Zen Internet website or the o2 website ; the utility warehouse website ; or the plusnet website
Service providers who were rated poorly were Supernet; Karoo Internet, Pipex; Orange; and AOL (the latter being awarded only one star for all customer services and value for money.
Top 10 broadband, October 2008
November 1, 2008
The following ISPs have been the most popular broadband providers for the month of October 2008.
- Madasafish
- BT Broadband
- o2 broadband
- Virgin Media
- TalkTalk broadband
- Be broadband
- Sky Broadband
- AOL Broadband
- Zen Internet
- Plusnet Broadband
Top 10 broadband, September 2008
October 10, 2008
The following broadband companies have proved the most popular Apple broadband providers for the month of September 2008.
- Madasafish broadband
- o2 broadband
- BT broadband
- Virgin media
- TalkTalk broadband
- Be broadband
- T-mobile broadband
- Three mobile broadband
- Zen Internet
- Sky broadband
o2 has grown in popularity over the months and is catching Madasafish. BT broadband is still a strong contender.
Top 10 broadband, August 2008
September 15, 2008
The following broadband providers have ranked as the best broadband for macs in August 2008.
- Madasafish broadband
- o2 broadband
- BT broadband
- Be broadband
- Virgin media
- Zen Internet
- Plusnet
- Three mobile broadband
- TalkTalk broadband
- AOL broadband
Top 10 broadband, July 2008
July 15, 2008
The Top 10 broadband providers for June 2008 (by popularity of our readers is:
- Madasafish broadband
- o2 broadband
- BT broadband
- Virgin media
- Be broadband
- Zen Internet
- Plusnet broadband
- TalkTalk broadband
- Three mobile broadband
- T-mobile broadband
Top 10 broadband, June 2008
July 11, 2008
It has been a quiet month. I can only guess that summer is now here and, rather than sitting indoors sorting out your computer and utility bills, you are ‘out there’ in the garden. The Top 10 broadband providers for June are… drum roll….
- Madasafish
- Virgin Media
- Be broadband
- Zen Internet
- BT broadband
- o2 broadband
- Sky broadband
- Demon
- TalkTalk
- Plusnet
Talking of Summer and being in the garden – why not get broadband whilst you are out and about? With the advent of Mobile broadband, and the summer coming, we are working on a new blog to bring to you – Go Broadband will focus on people that need broadband on the go or mobile broadband. Go Broadband will be launching soon.
Top 10 broadband, April 2008
May 1, 2008
The results are in. The Top 10 broadband providers for Apple users are as follows (results for the month of April 2008):
- Madasafish
- Sky broadband
- Be there
- AOL broadband
- BT broadband
- Zen internet
- TalkTalk
- Virgin Media
- Plus net
- Demon internet
Overall, it has been a relatively quiet month in April compared to March. Madasafish are still swomping the competition in terms of interest from our readers. But remember, it is the best deals that ultimately count and the offerings from Sky broadband, Virgin Media & Plus net are still worth considering alongside Madasafish.
You pays your money and yous take your pick – Madasafish is still proving a firm Apple mac favourite.
Best broadband ISP – Zen internet
April 5, 2008
Good news for Zen internet and for Mac Users with Zen broadband
For the third year running Zen Internet has been awarded Which? Best Buy for its broadband service.
Which’s Best Buy table (released ed in March 2008) revealed five stars for Zen Internet’s customer service and support.
The survey was conducted in November 2007 and was based on results gained from members of an online Which? panel and Computing Which?.
The customer satisfaction score (as a percentage) is based on overall satisfaction and their likelihood to recommend the ISP to a friend.
Further information on Zen internet broadband packages
Best broadband for Apple macs, March 2008
April 2, 2008
Please find the findings for Mac Broadband’s best Apple mac ISPs in March 2008. The findings are for mac friendly ISPs. The results as follows:
- Madasafish
- Sky Broadband
- Be Broadband
- TalkTalk
- Plusnet
- BT
- Zen internet
- Pipex
- AOL
- Demon
See our top 10 broadband table for the best broadband deals.
Survey commentary for March
- Madasafish remains at the top for the third month running – it is still the firm favorite with our Apple readers.
- Sky have stormed up the ranks to position 2. Up from position 4 in February’s top10 table and position 7 in January’s league table.
- Be broadband have also had a storming month.
- Madasafish are twice as popular than the second spot of Sky broadband!
Best broadband for mac, February 2008
March 5, 2008
Please find the published details of Mac broadband’s best mac ISPs – Data calculated for the month of February 2008.
- Madasafish
- Zen
- BT
- Sky
- TalkTalk
- Plusnet
- AOL
- Be
- Pipex
- Demon
See our current ranking and ratings in our best broadband for mac table.
Movers and Shakers for February
- Madasafish remains in the top slot as the most popular broadband provider on the Mac Broadband website
- Zen haveswapped position with BT and gone to number 2
- Sky are surging up the table from position 7 to position 4
- Demon have slipped back from position 6 in January 2008 to position 10 in February