Best broadband ISP – Zen internet

April 5, 2008

Good news for Zen internet and for Mac Users with Zen broadband

For the third year running Zen Internet has been awarded Which? Best Buy for its broadband service.

Which’s Best Buy table (released ed in March 2008) revealed five stars for Zen Internet’s customer service and support.

The survey was conducted in November 2007 and was based on results gained from members of an online Which? panel and Computing Which?.

The customer satisfaction score (as a percentage) is based on overall satisfaction and their likelihood to recommend the ISP to a friend.

Further information on Zen internet broadband packages

Sunday Times Best Buy

March 5, 2008

The Sunday Times have published an article in their supplement. The article focused on the best broadband providers in the UK. Not all of the providers are particularly Mac friendly. One that stood out was Zen internet.

Zen internet

Zen Internet gained a four stars in a recent Sunday Times survey into broadband providers.

Zen were described described as a ‘minimalist marvel with excellent support‘ providing an ‘efficient, no-frills service that earned top marks for customer service, (UK-based) technical support and reliability.

Only two other providers made the four out of five star grade (the highest rating that was awarded) in this survey, which polled subscribers to Computing Which? magazine.

Zen internet scored satisfaction ratings of over 80% for customer service, reliability of connection, along with online and telephone technical support.

Richard Tang, Managing Director of Zen Internet commented on their accolade;

“To be so highly rated in a Sunday Times survey for the second year in a row is a brilliant achievement for us. It is great to see that our aim to develop Internet services that focus on quality, reliability and service, is successfully reflected in customer opinions.”

New Apple mac compatible broadband providers added

January 28, 2008

We are please to announce that we are now in the position to increase our mac compatible broadband table from five ADSL providers to ten. We have had more time to research the broadband market and have now added (in no particular order) …

Zen internet, Sky broadband, Demon internet, Plusnet and Be broadband to our table of ‘Apple mac compatible broadband‘ providers. This takes us up to a total of ten providers – which between them – offer around fifty different broadband packages.

For now, we have updated our tables to show you the best broadband products from each of the ISPs and ranked the best products in order of the most popular amongst our visitors. As we find time to write them, you will see all the providers and their respective ADSL products linked off from our table of Apple Mac compatible ADSL providers.

We will be consistently recording and reviewing our consumer data and will keep the top-10 broadband table updated at least twice every month.

As always. If you have any feedback on the Apple friendly providers selected or the products featured then drop us an email to editor [at] macbroadband.co.uk & we’ll follow it up.

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